When to continue to work with clients you know and when to cut off a freeloader.
Learn as much as you can about the event on the phone before your first meeting
For a corporate client, do your research
Google search them
What are their strengths, weaknesses
If a bride
Where do they come from and what are their expectations
Get dates, times, places
Get scope of services
Ask why they have called us
First meeting
Understand who the decision makers area
Previous events – strengths and weaknesses
Understand culture and climate
Discuss budget
Observe details
Even on a Zoom call you can pick up subtle hints
Can often pick up budget hints without asking questions
Know why they are having the event
What are their headaches
Why are they hiring us?
Gather enough information to walk away and write a proposal
Proposal
Email us and we would be happy to share an example of our typical proposal with you
Communicate that we understand the client and their needs – we include one whole page about the client and include their mission statement and contact information
Talk about ourselves and our capabilities
Scope description
Fee
How do we come up with a fee?
Give price level options
Delete scope if you have to but don’t reduce your feeWe like to communicate that we want longevity in our clients.
List previous client references – people
Also list previous event references
Our proposals are more formal because our clients tend to want the details in an exacting format but you may want to have some fun with your proposal.
Cut sheets – we include descriptions of our capabilities with each proposal because it’s a prime time to market yourself to the decisionmakers of the organization.
Presentation of proposal
We like to print on nice paper, maybe put it in a nice folder or even a cool box rather than just emailing.
Story –committee member showed up with a bad black and white copy of our proposal that looked terrible
We also like to present in person
Be on time with your proposal!
It’s your first impression
Story: just missing or misunderstanding a major event proposal deadline
Discuss preferred payment terms
All up front, half now, half the month of the event, monthly retainer, hourly etc.
Tell them you will draw up a contract and send it to them for review